I believe that we all have a responsibility to try and make the world a better place. That may seem obvious, but I would argue that after raising your children the only lasting legacy you have is the positive (or negative) impact you make in the world. I'm interested in software, bicycles, intelligent infrastructure, food security, co-ops of all sorts, sustainable business development, writing gigs, communication or education, especially environmental or arts, and green building products and practices.

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PROFILE

A highly motivated, multi-faceted, experienced and creative manager especially skilled at fostering effective, productive working relationships with clients and staff. Experienced in management, program development and policy making. Excels in strategic planning, business unit development, project and product management.  A mentor who has demonstrated the ability to train and lead diverse teams of professionals in pursuing a common goal. A polished public speaker with experience in delivering compelling presentations on a variety of subjects. A talent for analyzing problems, developing and simplifying procedures, and finding innovative solutions. Committed to changing the world for the better.


CAREER HISTORY

Bill Goold Realty                                                                2010 - 2013

Bill Goold Realty is the pre-eminent multi-unit residential realty company in British Columbia. For the last twenty years, the team at Bill Goold Realty has worked to establish long term relationships with apartment owners and managers, providing investment analysis, statistics, and resources for landlords. BGR maintains a website, and directly connects with its current and potential clients through mail and newsletters.

Staff Writer

  • Participate in planning sessions for upcoming newsletters, emails, and blogs.
  • Interview industry experts, write and edit newsletter articles on technical topics including HVAC, building envelope, roofing, tenant relations, property tax, market analysis, etc. 
  • Edit and repurpose articles for different media.

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Vancouver Coastal Health                                                2013 - 2015

VCH is a provincial organization charged with the health of most of the population of BC. Operating in 13 regional hospitals and providing a multitude of other services, including Primary care, Community-based residential and home health care, Mental health, Addiction services, Public health, Hospital care, and Research

Program Assistant

  • Create client files
  • Aid clinicians with administrative duties
  • Communicate with clients on the phone
  • Book appointments for clients
  • Maintain a filing system
  • General administrative duties

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BC Associations’ Co-op of Small Wood Businesses            2008 - 2010

The BC Associations’ Co-op of Small Wood Businesses, known better as The Wood Co-op, was an association of wood working guilds that came together to create the world class artisan gallery on Granville Island. Featuring works by Wes Geisbrecht, Arnt Arntensen, and David Gilmore, the Wood Co-op provided a collaborative venue for woodworkers to sell their work. In addition to the gallery, the Co-op advocated for wood technologies, created opportunities for design students at Emily Carr, and initiated a licensing and production arm to manufacture CNC furniture. 

Executive Director

  • Developed documentation for the management and control of the organization. 
  • Established an expanded membership structure, and cleaned up the existing membership databases to include only active members. 
  • Co-ordinated and facilitated events, including monthly director meetings and the AGMs.
  • Liaised with accountants, landlords, and lawyers as required for the smooth operation of the organization.

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Vancouver Long Bikes                                                           2009 - 2014

In urban environments around the world, the cargo utility bike is used as the SUV is used in North America. Whether it’s transporting kegs of beer through the narrow streets of England, or delivering three or four children to school in Amsterdam,  the cargo utility bike has earned a reputation for reliability and versatility. Vancouver Long Bikes was created to introduce Vancouver to the potential for increased personal mobility. VLB imports and sells the Yuba Mundo and Boda Boda cargo bikes, as well as other specialized bicycle solutions from around the world.

Owner

  • Create marketing materials, websites, organize promotional events for the advancement of VLB specifically and cargo bikes in general.
  • Source, inventory, and warehouse bikes and accessories for sale. This includes preparing documents to clear customs, managing cash and accounts receivables, filing documents and maintaining accurate records. 
  • Work with clients to choose the correct bike and accessories for their specific needs.



The McTavish Apartments                            2005 - 2015

The McTavish is a 100 year old apartment building just off of Commercial Drive.  It was purchased in 2005 as a long-term active investment. 

Owner

Researched the multi-unit real estate market including viewing 50 potential properties and speaking with industry experts before purchasing the McTavish. Created the financial vehicles for the purchase and subsequent refinancing of the building. 

Interview, background check, and manage 10 key lease holders, as well as roommates and guests of tenants. 

Repair minor problems, source, hire and manage tradespeople for larger issues.

Manage rents, accounting, and taxes for the business.


Synex Systems - F9 the Financial Reporter                1989 - 2004

F9 the Financial Reporter is a software that allows accounting professionals to report on their GL files from inside their favorite tool, Excel. The company started in 1988 and after gaining a substantial market share was sold to offshore interests in 2004. Originally designed to work with a single accounting system, the product was expanded to work with 30 PC and mainframe based accounting systems.

Channel, Business Development, Operations, Training, Marketing Management

During my 14 years with the company I was promoted several times and held several positions. They included:

Channel Management —  Responsible for a $1.5 million dollar channel with 20 distributors. This was a very hands-on position. I drew up and signed all contracts, directed all marketing, participated in all tradeshows, scheduled product development and delivered product training to both end-users and value-added resellers. Created and managed fulfillment practices to reflect contracts. 

Business Development — Key point of contact for all new business creation. Initiated contracts, decided pricing and fulfillment logistics.  Directed programmers in creating compatible products. Managed the relationships.

Operations Management —  Managed all facets of a 25 person office. Responsible for a 30 computer, multiple topology network, including a NT based digital PBX. Managed procurement and fulfillment. Created training on new systems for employees. Hired and managed administration staff. Wrote and administered company-wide policy directives. Outsourced support services. Liaised with landlords and building maintenance people. 

Marketing Management — Allocated and managed $250,000 marketing budget. Conceived and communicated new marketing strategies and branding programs to the sales and marketing staff. Created telephone scripts. Set pricing. Liaised between clients, sales staff and programming staff to determine new feature sets for the product. Hired design and sales staff.

Training Management — Managed one in-house and several remote training facilities across North America. Directed curricula and designed the course materials for delivery. 




Egghead Software                               1988 - 1989

Started in Bellevue, WA in 1984, Egghead grew to over 200 retail outlets in the US and in Canada. It was wildly successful in the beginning, but was quickly eclipsed by big box retailers and on-line sales. One of the stores in Canada was in Richmond, BC.  

Retail Sales

Sold consumer software. Created demonstrations and client walk-throughs. Stocked shelves. Constructed store displays from corporate planning sheets. 




Stone Sculptor                                1987 - 1988

Sculpting stone is a demanding art form. I quarried stone, hauled stone, and sculpted it to human and abstract forms that I sold in Vancouver galleries. 




Semiahmoo Art Gallery and Ocean Park Framers                                1985 - 1987

SAG was a retail art gallery in White Rock, B.C. that specialized in fine art prints, and original sculptures. I owned the company with a business partner and we built the business up from less than $40,000 to over $200,000 per year. We had several shows, including a talk and book signing by Robert Bateman. 

Owner, Sales Manager, Senior Picture Framer

Managed a staff of three. Provided training and direction in the sale of fine art. Established and managed a picture framing facility that averaged more than 1000 framed works of art per year.


Volunteering and Community 

       

  • Green Party Candidate for two provincial and one federal election
  • Earthwise Garden Society,  Volunteer President of the Board
  • Canadian Cancer Foundation - Canvasser
  • Canadian Kidney Foundation – Canvasser
  • Hawthorne Elementary Gardening for Children Program – Facilitator
  • Hawthorne Elementary Art Program - Facilitator
  • BC Summer Games for the Disabled - Marketing Liaison Communications and Public Relations
  • Organic Lifestyles Magazine – Writer
  • Bill Goold Realty - Contract Staff Writer
  • Delta Optimist News  - Environmental Columnist 
  • Kelowna Daily Courier – Reporter
  • About My Planet - Blogger



Education

 

  • University of Victoria - B.Sc. in Biology/Environmental Studies
  • Norm Wright and Associates Ltd. - Dale Carnegie Course for Public Speaking
  • Richmond Continuing Education – Advanced Woodworking
  • Vancouver Art School - Sculpting the Figure
  • Pentiction School of the Arts - Photojournalism
  • Malaspina Print Makers - Beginning Wood Block Printing
  • Various seminars on sustainability, infrastructure, co-ops. 

CV